To Speak To A Human Being

So yesterday I had to make a call to a credit card I use because of some account issues I had to straighten out. This was a call I had to handle asap so I was already in a bad mood when I got the automated messages. Normally I don’t really mind automated messages because if I don’t have to deal with a person I would rather not.

Problem was, I couldn’t see to get a hold of ANYONE. I prodded through this annoying procedure that must have taken at least 5 minutes just so I could speak to someone. I was constantly left on hold with this annoying “bleep bleep” sound everytime they were verifying my information.

Finally I got to the part where they were connecting me with a person when the call would go blank. I would still be connected to the call but there would be no sound. I tried 2 more times only to be again left with some kind of blank connection. You can imagine I was yelling things into the blank phone call I wouldn’t normally say to a stranger.

So at this point I’ve gone above and beyond pissed off. I had also found out there was a confusion with my account as I had been paying the wrong account all this time and that’s why I had been charged so much. My head was spinning and it didn’t help that I didn’t eat lunch.

After getting home I finally was able to speak to a person who within a 5 minute conversation fixed everything. I was relieved but drained. I’m so tired of being an adult.

On a good note, I found the cutest shirt that I need and I added it to my Amazon Wish List 😉

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  1. Tara

    November 10, 2007 at 1:15 am

    I spend more time yelling “AGENT” into the phone. Finally, a computer voice says, “I’m thinking you’d like to speak to an agent. Is that correct?”

    YES MOTHER FUCKER. 🙂

  2. Robin

    November 10, 2007 at 9:17 am

    Avi – Sweet, that looks really helpful.

    Tara – Actually part of the phone call went very similar to that. At one point I said agent and they thought I said some other word. I was like, “NO! A G E N T!!!”

  3. Frankie

    November 12, 2007 at 1:19 pm

    Gah! I hate anything automated on the phone. It pisses me off to no end. :pissed:

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